Refund policy

We're sorry to hear if you are dissatisfied with your order for some reason. There is a 30-day return window from the delivery of your order.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To begin a return, please contact us at general@kitchenanarchy.shop with your name and order number if possible. Please note that return shipping costs are the responsibility of the customer and will need to be sent to the following address:

Kitchen Anarchy
P.O. Box 8089
Vienna, VA 22183

Items sent back to us without a return request will not be accepted. 

You can always contact us for any return questions at general@kitchenanarchy.shop.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we may evaluate the issue and make it right.

Exchanges
The fastest way to ensure you receive the item you are looking for is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
You will be notified once we’ve received and inspected your return. If approved, you will be automatically refunded on the original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 

If more than 15 business days have passed since we’ve approved your return, please contact us at general@kitchenanarchy.shop.